FAQ
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FAQ

  • Q Are you manufacturer or trading company?

    A Wehao Pets is a leading manufacturer of R&D, Production and Marketing in pet products for more than 8 years oversea sales experience. OEM & ODM service.Certification:CE,FCC,RoHS,KC and TELEC certified with multiple patents. Exporting to 80+ countries, including the USA,Germany,UK,France,Italy, Japan,Korea and Brazil etc.Wehao Pets has long-term partnerships with renowned global companies. 
  • Q What's the MOQ?

    A OEM/ODM: 200 sets.Customize Packing/ Lable/ Manual:1000sets.The specific MOQ can be negotiated based on the product  and customer needs.
  • Q What is your delivery time?

    A Sample Order: 3~5 working days.
    Bulk Order: 7~15 working days.
  • Q What shipping method can i choose? How about the shipping time?

    A For sample and small order, by air express like DHL, Fedex, UPS, TNT,Aramex etc. About 3-7 days.
    For Large Bulk order,by air about 7-12 days, by sea about 15-35days.


  • Q What is your payment method?

    A T/T,Paypal, Western Union. Generally, 30% deposit, and then 70% balance is paid before shipment. Of course, the specific details can be determined through negotiation between the two parties.
  • Q Do you provide samples?

    A Yes, we provide samples. The sample cost can be refunded upon bulk purchase. For detailed sample application procedures, please contact our sales team.
  • Q Can we customize our own logo, package, color, etc.?

    A Of course, Wehao Pets supports customized services.
  • Q Do you accept OEM/ODM orders?

    A Yes, we accept OEM/ODM orders and provide a full range of services from design to production.
  • Q What certifications do your products have?

    A Our products are certified with CE, FCC, RoHS,KC, and TELEC etc, ensuring they meet global quality and safety standards
  • Q When can I get a reply after asking for a quotation?

    A You will receive product specifications and a quotation sheet by mail or whatsapp within 24 hours.
  • Q How can we guarantee your quality?

    A Quality is everything for us. We have a very strict quality control management system.
    First of all, all our workers will do on-the-job training, and the work has a set of standard operating procedures(SOP) to reduce the error rate. We have an experienced QC team and a set of quality inspection procedures, such IQC(Incoming quality control),IPQC(In-process quality control),FQC(Final quality control),OQC(Out-going quality control), then, before shipment, we will use equipment to test the products and do 100% inspection. Finally, the quality department issues the quality inspection report. Ensure the product is qualified before shipping.


  • Q What if the products get some issue?

    A If there is any problem with the products after receiving the goods, please feedback the details of the problem and the quantity of the problem to us. We will immediately find out the cause of the problem internally and arrange the replenishment to you, and the cost will be borne by us.

  • Q What is the warranty period for the products?

    A Our smart pet products come with a one-year warranty. During the warranty period, we offer free repair or replacement services.
  • Q Is it necessary to use a filter in a cat's water fountain?

    A Using a filter in a cat's water fountain is recommended to keep the water clean and free from impurities, but it's not strictly necessary if you clean the fountain regularly.
  • Q How to Properly Clean Your Automatic Pet Feeder?

    A To clean an automatic pet feeder:

    Unplug the device
    Remove and wash removable parts with hot, soapy water
    Wipe down non-removable parts with a damp cloth
    Dry thoroughly before reassembling

  • Q Do heated dog bowls work effectively during colder months?

    A Heated dog bowls can work effectively during colder months to prevent water from freezing, but their effectiveness may vary based on temperature extremes.
  • Q What are the benefits of using a heated dog bowl?

    A Benefits of heated dog bowls include:

    Preventing water from freezing in cold weather
    Encouraging dogs to drink more water
    Useful for outdoor dogs or in unheated areas

  • Q How often should I clean my cat's food and water bowls?

    A Cat food and water bowls should be cleaned daily with hot, soapy water and rinsed thoroughly.
  • Q Are ceramic dog bowls safe?

    A Ceramic dog bowls are generally safe if they are lead-free and food-grade. High-quality ceramic bowls can be a good option for pets.
  • Q How to choose a suitable pet bowl?

    A To choose a suitable pet bowl:

    Consider your pet's size and eating habits
    Choose easy-to-clean materials (stainless steel, ceramic)
    Ensure stability to prevent tipping
    Match the bowl size to your pet's portion needs
    Consider special needs (slow feeders, elevated bowls) if applicable

Contact Us
1.**True Wireless Design**: Freedom from cords, providing convenience and safety.
2.**Long Battery Life**: Powered by a 5000mAh battery, offering 30 to 60 days of operation.
3.**5 Layer Filtration System**: Ensures softened, clean water for your pet.
4.**Multiple Water Modes**: Customize water flow with four different modes via the app.
5.**APP Remote Control**: Monitor and adjust settings from anywhere.
6.**Dual Detectors**: Front and rear detectors provide 360° coverage, activating the fountain when your pet is nearby.
7.**Intelligent Detection**: Monitors drinking water quantity to help manage your pet’s health.
8.**Low Noise Design**: Operates at ≤35dB, ensuring a peaceful environment.
9.**Visual Water Level Window**: Easily check the water level at a glance.
10.**Separate Design**: Easy to disassemble and clean, maintaining hygiene.
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**Wireless Operation**: Enjoy the flexibility of a cord-free pet water dispenser.
**Non-conductive, Non-leakage Design**: Ensures safety and prevents electrical hazards.
**Mobile App Connection**: Control and monitor the dispenser remotely with no distance limits.
**Reminders**: Includes water shortage reminder, cleaning reminder, and filter replacement reminder.
**Circulating Water**: Keeps water fresh and oxygenated for your pet.
**Ultra Quiet Operation**: Operates at ≤ 40dB, ensuring a peaceful environment.
**Low Energy Consumption**: Efficient design with minimal power use.
**Large Capacity**: Hassle-free 3L capacity to ensure continuous water supply.
**Easy to Clean**: Redefines convenience with a detachable design for effortless cleaning.
**Triple Filtration System**: Provides clean and fresh water with a multi-layered filtration system.
**304 Stainless Steel Water Bowl**: Prevents pets from developing black chin
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**Wireless Operation**: Provides flexibility in placement without the need for cords.
**App Remote Control**: Control and monitor water dispensing remotely through the app.
**Large Capacity**: 3L capacity ensures continuous water supply for your pets.
**Water and Electricity Separation**: Enhanced safety with separated water and electrical components.
**Triple Filtration**: Ensures clean and fresh water through multiple filtration layers.
**Anti-Drying Protection**: Prevents the fountain from operating without water.
**Ultra Quiet Operation**: Designed to operate quietly, ensuring a peaceful environment.
**Transparent Water Tank**: Allows easy monitoring of water levels.
**Stainless Steel Drinking Tray**: Durable and hygienic drinking surface for pets.
**Easy to Assemble and Clean**: Simple design for hassle-free maintenance.
**Multiple Color Options**: Available in various colors to match your home decor
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Wehao Pets presents the 5 Meals Timed Wet Food Smart Pet Feeder, designed for professional pet feeder manufacturer, wholesale pet feeder suppliers, pet feeder factory, distributors, supermarkets, and e-commerce platforms seeking reliable automated feeding solutions. This automatic cat feeder wet food unit supports both wet food cat feeder and dry food, with innovative ice crystal technology to keep meals fresh. With WiFi app control, voice recording, and dual power support, the timed wet food feeder guarantees scheduled feeding for cats and dogs while ensuring consistent quality. As an OEM/ODM partner, Wehao Pets delivers stable supply, customization, and certified products suitable for global brands, private labels, and large-scale retail channels. This 5 meal automatic pet feeder combines smart convenience with premium build, providing flexibility and trusted feeding for modern households.
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**WiFi Smart Pet Water Fountain**: Easily control and monitor via mobile app, with no distance limit.
**Ultra Quiet 5V Silent Brushless Pump**: Ensures a peaceful environment, allowing pets and owners to sleep soundly at night.
**Quadruple Filtration System**: Provides fresh, clean, and oxygen-enriched water for pets, utilizing a variety of filter materials.
**LED Indicator**: Monitors low water levels and auto shut-off pump to prevent damage
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Keep your cat healthy with Wehao Pets' Automatic Feeder. Enjoy 1080P real-time video, easy app feeding, voice recording, and a tilted design for neck protection. Choose from 4L or 6L capacity.
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Upgrade your pet care with Wehao Pets 4L/6L Automatic Pet Food Feeder. Equipped with a 1080P HD camera, monitor and feed your pet from anywhere. Set precise meal portions and schedules through our user-friendly app, and soothe your pet with a 10s voice-recorded meal call. Dual power supply ensures uninterrupted feeding, while the smooth food outlet prevents jams. The 30s automatic lock buttons prevent accidental spills, and the feeder's design makes cleaning effortless. Keep your pet fed and happy, no matter where you are, with Wehao Pets.
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Wehao introduces a Smart Pet Feeder with cutting-edge features tailored for retailers, pet supply brands, supermarkets, distributors, e-commerce sellers, and private label businesses seeking high-performance pet tech. Designed for both dogs and cats, this modern dog feeder combines intelligent feeding with interactive monitoring, offering a seamless solution for pet owners. The 4L capacity supports various dry food sizes, while the built-in 1080P HD camera enables real-time observation. Its app-enabled functions, compatible with Smart Life (Tuya App), allow meal scheduling, motion alerts, and two-way audio for personalized interaction. Dual power sources ensure reliability, essential for maintaining the best feeding schedule for cats and dogs. With CE, FCC, and ROHS certifications, this big automatic dog feeder is ideal for bulk buyers focused on safety and innovation. Enhance your catalog with this premium, smart dog feeder solution designed for tech-savvy pet parents.
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The Wehao Pets 4L Smart Pet Feeder is designed for dogs and cats, providing a reliable and hygienic solution for daily feeding. Equipped with a 1080P HD video camera, voice call, and app smart remote feeding, this device ensures that pets are cared for even when owners are away. The automatic pet feeder includes flexible timed feeding, an anti block design, and a dual power supply system for uninterrupted operation. With easy-to-clean separate components, the pet food dispenser guarantees long-term durability and safety. Perfect for pet manufacturers, retailers, wholesalers, distributors, pet e-commerce sellers, private labels, supermarkets, and department stores, this automatic pet bowl enhances customer satisfaction and supports consistent feeding schedules. Whether used as an automatic timer dog feeder, a battery operated cat feeder, or integrated with cat facial recognition feeder functions, this model provides both convenience and advanced feeding technology.
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The Wehao Pets 4L automatic cat food feeder is designed for modern pet care, combining advanced technology and reliable design to meet the feeding needs of cats and dogs. With WiFi app control, pet owners can schedule meals, adjust portions, and monitor feeding anytime, making it ideal for households, wholesale pet supplies, and pet product manufacturers. Its flexible scheduling system ensures pets receive precise nutrition, while the built-in pet food dispenser prevents clogs for smooth operation. Designed from BPA free ABS, the feeder is safe and durable, suitable for a wide range of dry pet food from 3-13mm. Retailers, distributors, and e-commerce sellers can rely on Wehao Pets to provide a hygienic, easy-to-clean solution that supports both automatic cat feeder wifi and manual operation. Additional features like microchip cat feeder compatibility, dog feeder with timer, and voice recording enhance pet interaction, making it a smart choice for pet product manufacturers, brand owners, and department stores.
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Manage your pet's diet with precision using the Wehao Pets 3L Automatic Cat Feeder, featuring app remote control, timed feeding, and a 10-second meal call. The key lock function, smooth kibble flow, deep food tray, and anti-clog design ensure a hassle-free feeding experience for your cat.
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Explore the Wehao Pets 3.5L Smart WiFi Pet Food Dispenser, featuring Tuya Smart Life App control, 10S customized voice recording, real-time video interaction, large capacity, clog-free design, secure sliding lock lid, and a food-grade stainless steel tray. Ideal for pet distributors, wholesalers, retailers, and busy pet owners. Ensure fresh, healthy meals for your pet with ease and reliability.
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Discover the Wehao Pets 4L Automatic Pet Food Dispenser with built-in camera, smart WiFi control, meal call function, anti-clogging design, adjustable feeding times, and dual power supply. Ideal for pet distributors, wholesalers, retailers, and busy pet owners. Ensure fresh, healthy meals for your pet with ease and reliability.
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Discover the convenience of the Wehao Pets 3L Automatic Feeder, featuring Wifi connectivity via Tuya App for remote feeding control, intelligent voice and video interaction for your pet, and a sleek design with a visible grain bin. Ensure your pet's feeding schedule is consistent with our reminder light button design, dual power supply for reliability, and an anti-clogging grain structure for hassle-free maintenance.
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Color:White/Black
Material:BPA Free ABS
Food Type:Dry pet food only(Diameter 3-10mm)
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Wehao Pets presents a reliable automatic pet feeder designed to meet the feeding needs of cats and dogs of all sizes for Pet Supply Manufacturers, brands, wholesalers, distributors, supermarkets, and e-commerce pet sellers. This high-capacity 7l automatic pet feeder integrates smart technology, allowing remote feeding via remote pet feeder control from the Wifi Cat Feeder app. Tailored for pet brands seeking innovative feeding solutions, this automatic cat feeder with camera allows real-time feeding records, two-bowl feeding for multi cat feeder needs, and precise meal scheduling, making it a must-have Pet Food Dispenser for efficient inventory turnover and brand differentiation. Ensure hassle-free feeding with jam-free dispensing, durable stainless steel bowls, and dual power supply flexibility, ensuring pets are fed even during power interruptions, aligning perfectly with the demands of large automatic dog feeder, timed dog feeder, and pet-care product sellers. Empower your pet supplies catalog with Wehao's advanced feeders, crafted for modern pet owners and supported by our professional pet product manufacturing expertise.
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Wehao Pets launches its 5L Smart Pet Feeder designed to meet the professional demands of pet products supplier, distributors, e-commerce sellers, and retail chains looking for reliable, multifunctional pet feeding solutions. This advanced Dog Auto Feeder is expertly developed to serve both cats and dogs with precision, offering a dual bowl setup that ensures balanced feeding for multiple pets simultaneously. Integrating Cat Feeder with Camera support allows users to monitor feeding remotely, which is an excellent value addition for Automatic Cat Feeder For Two Cats functionality. Crafted with BPA-free ABS, this Remote Control Pet Feeder comes with a large 5L capacity suitable for dry pet food, combined with an elevated design supporting Elevated Dog Feeder features, and its Adjustable Height Pet Feeder capabilities ensure a healthy posture during mealtime, particularly for large pets. Furthermore, the dual power system with adapter and D-cell battery support guarantees uninterrupted use, establishing it as a dependable Automatic Dog Feeder For Large Dogs. With CE, FCC, and ROHS certifications, along with flexible OEM and ODM services, Wehao Pets stands out among Pet Product Manufacturers committed to delivering innovation, safety, and convenience for brands expanding their smart pet product lines.
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Introducing the Smart Automatic Pet Feeder, a versatile and convenient solution for pet owners looking to ensure their cats are well-fed and monitored even when they're not home. This feeder features a 3L capacity, voice recording capabilities, and a built-in camera, allowing you to keep an eye on your pet in real-time. The 304 stainless steel food bowl is durable and easy to clean, ensuring your pet's food stays fresh and hygienic.

Wehao Pets-Enhance your pet's feeding routine with this innovative and reliable feeder. Order now and experience the convenience and peace of mind of the Smart Automatic Pet Feeder!
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 Phone: +86-13712576306
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